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For orders higher than 200€, the shipping cost will be free.

For orders lower than 200€, the shipping cost will always be 15€.

As general rule, the packages will be sent within a period of 24/48 hours after the payment has been received and confirmed. 

The delivery period for Europe is from 3 to 6 days, depending on each country. 

The packages are always insured in case of loss by the transport agency.

 Parcel Delivery Company   Packlin.png            

Shipments will be made as a general rule through the Packlinck platform. Depending on the country of destination and package measurements (height - width - weight) your package will be sent by the transport agency that offers the shortest delivery time.

When your order is prepared an ready to be sent, you will receive an email from the transport agency (TNT, GLS, SEUR, SKY NET, Correos Express) with the details of your package:

- Agency that will deliver your package TNT, GLS, etc ...

- Estimated day you will receive the package.

- Reference / tracking number of your Packlinck package.

- Reference / tracking number of your package from the agency that will deliver the package.

- Posible delays on the route.

Delays. 

Your package con be delayed, exceeding the delivery period, 3 to 6 days, because of the following: 

- Your order contains an article that is form the new collection and didn´t arrived to our store yet.

- Delay in receiving the new merchandise by our suppliers.

- Delay of the transport agency due to non-controllable factors, traffic, bad weather, strikes.

- Incidents, the transport company could not deliver the package because they didn´t found anybody at the delivery address.

- Incidents, the transport company could not deliver the package because the address is incomplete/wrong.

Shipments to Spain and Portugal Spain.png

For orders higher than 100€ in Spain (Peninsula) and Portugal the shipping cost will be free. 

For orders lower than 100€, in Spain (Peninsula) and Portugal the shipping cost will always be 7€

As general rule, the packages will be sent within a period of 24/48 hours after the payment has been received and confirmed. In case you have chose the payment method "Cash on delivery" and its the first time you order from us, your order will need to be verified. Une person from Diva Fashion will try to contact you by phone (number that you used for your address), will try to contact you by Whats App or by calling you. Once the order has been confirmed, we will proceed to prepare your order and will be shipped as soon as posible.  

Parcel Delivery Company    Nacex_logo_oficial_Buybis.png

Shipments will always be delivered by Nacex in Spain (Peninsula) and Portugal.

Once the order will be prepared and ready to ship, you will receive an SMS from Nacex with the details of your package.

Shipments to Spain Balearic Islands and Canary Islands. 

For orders higher than 200€ in Spain (Peninsula) and Portugal the shipping cost will be free. 

For orders lower than 200€, in Spain (Peninsula) and Portugal the shipping cost will always be 15€

As general rule, the packages will be sent within a period of 24/48 hours after the payment has been received and confirmed. In case you have chose the payment method "Cash on delivery" and its the first time you order from us, your order will need to be verified. Une person from Diva Fashion will try to contact you by phone (number that you used for your address), will try to contact you by Whats App or by calling you. Once the order has been confirmed, we will proceed to prepare your order and will be shipped as soon as posible.

The payment method Cash on Delivery is valid only for Balearic Islands. Delivery time 24/48 Hours.

The payment method Cash on Delivery is not valid for Canary Islands. Delivery time 3 to 6 days.

Parcel Delivery Company    Nacex_logo_oficial_Buybis.png    

Shipments will always be delivered by Nacex in Balearic Islands.

Once the order will be prepared and ready to ship, you will receive an SMS from Nacex with the details of your package.

Shipments will always be delivered by Correos (National Postal) in Canary Islands.

Once your order has been sent, we will send you the tracking number of your package by Email.

Delays. 

Your package con be delayed, exceeding the delivery period, 24/48 Hours - 3/6 Days, because of the following: 

- Your order contains an article that is form the new collection and didn´t arrived to our store yet.

- Delay in receiving the new merchandise by our suppliers.

- Delay of the transport agency due to non-controllable factors, traffic, bad weather, strikes.

- Incidents, the transport company could not deliver the package because they didn´t found anybody at the delivery address.

- Incidents, the transport company could not deliver the package because the address is incomplete/wrong.

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